Eastern Bank opens one-stop service center for cardholders

Eastern Bank Limited (EBL) has launched a one-stop service center for EBL cards called EBL SKYCARE at Banani Safura Tower on Tuesday. 

The center is providing safe, fast, and hassle-free card related services to EBL customers, a press release from EBL says. 

The services are now available at two EBL SKYCARE centers located at Dhanmondi Satmasjid Road and Banani Safura Tower in Dhaka. Bank representatives at the EBL SKYCARE centers are addressing all card-related customer issues. 

For the first time in Bangladesh, visiting customers can even get new prepaid cards by instantly depositing money using the Cash Recycler Machine inside the centers.

According to the press release, card services such as Card Activation Request, Card Block/Unblock, Card Replacement, Limit Conversion, Foreign Part Activation/Closing, Passport Endorsement, Card Closing, Card Cheque Book Request, Supplementary Card Request, CPP Request, etc will also be available at the centers.

“EBL has launched this SKYCARE service center keeping the safety and convenience of customers in mind. This will reduce the requirement of customers to visit branches, as customers will be able to receive banking services by maintaining social distance,” Head of Retail and SME Banking of EBL M Khorshed Anowar said after the inauguration of EBL SKYCARE at Banani