BB asks banks to ensure smooth ATM, MFS services during Eid vacation

Bangladesh Bank (BB) has asked the commercial banks to ensure smooth and uninterrupted transactions through the Automated Teller Machine (ATM), Point of Sale (POS), Internet Banking, Online e-Payment Gateway and Mobile Financial Services (MFS) during the vacation of Eid-ul-Azha.

"Banks need to ensure round-the-clock ATM service. If any technical problem occurs at ATM booths, it should be resolved as soon as possible and adequate cash supply should be ensured," the central bank said in a circular on Tuesday.

The regulator also reminded banks to ensure security at ATM booths, reports BSS.

Banks have also been directed to implement measures ensuring round-the-clock point of sale (POS) services, alongside raising awareness among merchants and customers to prevent fraud.

All banks and their affiliated companies offering mobile financial services (MFS) such as Bkash, Rocket, and Nagad have been instructed to guarantee of smooth transactions.

In this regard, customers should receive transaction information via SMS alert service for any amount transacted.

Bangladesh will celebrate the Eid-ul-Adha, the second biggest religious festival of the Muslims, on 17 June.