Facebook messenger, Instagram users facing trouble worldwide

The users of popular social communication app Facebook messenger and Instagram messenger have been facing problems from Thursday afternoon as many failed to login or connect to the apps.

The problem is occurring worldwide according to multiple media reports.

Jasmine Hossain, a student, said she was unable to connect through Facebook messenger from around 4:30pm in the afternoon.

"Although it is not completely inaccessible. The connection is working sometimes, but most of the time it is showing a ‘not connected to internet’ message," she said.

Sumon Ahmed Sabir, chief technology officer of Fiber@home Limited, said the connection problem is only happening in messaging apps.

"As per our information, Facebook is working fine but messenger is witnessing a problem. It's a global problem and nothing to do with our network," he said.

Scroll reports the outage began in India at around 3pm, according to outage tracking website Downdetector.

Social media users reported that 70% of the problems were related to the newsfeed, 17% of the glitches were found in the website, and 12% faced problems while logging in.

The tracker also showed that reports of an outage on Facebook Messenger began trickling in around 3pm. Of the problems on the app, 40% were faced while connecting to the server, 35% were reported while receiving texts, and 23% of users faced problems logging in.

According to a Daily Mail report, the Facebook-owned social media apps went down in morning (local time), affecting tens of thousands of users across the UK.

The issue started about 7am with thousands of users complaining about trouble sending and receiving messages.

Downdetector shows that European countries, including Hungary, Greece and Belgium, turned out to be the worst sufferers of the outage.